Welcome to our shipping and handling policies. We are always glad to serve you. Please note that our all products are shipped from varanasi, u.p., India.
Shipping address Customer is solely responsible for providing correct full street address along with correct area pin code and a reacheable contact number.
Shipping logistics/ couriers: customer preferred Courier/logistics are decided by our cusomers. For our customers’ comfort our all shipments are dispatched through customer preferred logistics/ couriers.
Shipping & packing charges: paid by customer
Please note that the shipping rates are weight based and distance based.
Our customers choose the couriers/logistics and pay their charges.
Transit time/ delivery time Usually, shipment is delivered to our customers within (approximately) 4-8 working days from the dispatch date, solely depends on courier company’s performance and other circumstances like holidays, natural calamity, etc.
We ship our products only in working days: Deliveries are generally made during normal working days & working hours of courier/logistics companies. Please note that no shipments/parcels are dispatched from us on sundays and public holidays.
Shipment and tracking details
We will send you details of the dispacthed shipment of your order through whatsapp messege/email. These messeges/emails will contain the tracking number of your shipment and you can access courier companies’ website (if available) to find your shipment’s current location and expected date of delivery.
Shipment lost / transit delays/ courier related any issues/courier insurance
It is sole responsibility of customers to keep tracking of their shipments and get in touch with logistics/courier comapanies until shipment arrives to them.
Our responsibility is to pack and dispatch the products and provide the dispatch details at the earliest (courier receipt) to the customer.
If shipment is lost or delayed while transit it will be not our responsibility.
If customer wants insurance of their goods then customer will have to pay insurance charges along with shipping and packing charges.
Packing method All products are first polythene packed & then put in corrugated box/ carton.